SURCHARGE SCHEDULE LIST

WORLD BAGGAGE has a number of surcharges relating to the Online Self-Service that may be applicable in addition to the delivery charge (refer clause 2.7 of our Terms and Conditions). All fees and surcharges are quoted in Australian dollars (AUD) and are inclusive of GST (where applicable). WORLD BAGGAGE reserves the right to introduce new and/or vary its surcharges from time to time.

Correct Weight/Dimensions Charge

Applicable transport charge for the additional chargeable weight to the destination.

Prohibited Goods Return Charge

Forfeit of the cost of the booking charges paid for the transport of the Prohibited Online Goods plus any additional transport charges applicable for having the Goods returned to you.

Booking Alteration Charge

$35.00

A surcharge is applied to any consignment that requires an alteration to documentation once prepared for dispatch.

Plus any additional transport charge that may be applicable as a result of a change in documentation.

Address Correction

$35.00

A surcharge is applied per shipment when the destination address provided by the Shipper is incomplete, outdated or incorrect and World Baggage and or its agent is subsequently unable to deliver the shipment.

Plus any additional transport charge that may be applicable as a result of a change in address.

Over Sized Piece

$45.00

A surcharge is applied when any piece has a single dimension in excess of 120cm, or when any pallet has a base dimension in excess of 120cm.

Over weight Piece

$45.00

A surcharge is applied when any piece in a shipment has a scale weight in excess of 70kg.

Consignee name change

$55.00

A surcharge is applied when a consignee name change is requested.

Note it is not always possible to amend consignee name on consignments that have already been dispatched. 

Cancellation Charge

$55.00

A surcharge is applied to any consignment that is cancelled after a booking has been confirmed.

After dispatch, you forfeit of the cost of the booking charges paid plus any additional transport charges applicable for having the Goods returned to you.

Futile Collection Charge

$25.00

A surcharge is applied when collection is attempted and sender does not have consignment available at the time, date and location specified as per their booking

Waiting Dispatch Charge

$0.00 to 10 minutes then $100 per hour charged in 5 minute increments.

Re-delivery charge

$25.00 for each re-delivery until delivery is completed.

Fee applies where an initial attempt to deliver a consignment fails and is returned to our depot for further processing requiring a subsequent delivery or customer pick-up from depot.

Return Charge

Applicable transport charge for the return delivery.

Proof of Delivery Charge

$10.00

A surcharge is applied for each hard copy of a "Proof of Delivery" (POD) requested per consignment.

Paperwork Charge

$15.00

Remote Area Delivery

A surcharge is applied per shipment when the delivery destination location is remote.

Remote is defined as islands and highlands; or a post code/zip code that is difficult to serve; or a suburb/town that is distant, inaccessible or infrequently served.

$30 or $0.60/kg if higher

No Address labels

$20.00

A surcharge is applied for any consignment received with out address labels affixed to each box/bag or suitcase being sent will incur a $20.00 fee, plus any additional transport charges applicable for having the Goods returned to you.

Packaging Service Charge

Applicable packaging charges as quoted by WORLD BAGGAGE.

Storage Charge

$1.00/item/day.

A surcharge is applied if requested to hold, store or delay uplift.  

$1.00 per item per day for each day the Goods are stored.

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Log in to continue your existing bookings/saved quotes or pay deposit for bookings.

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